Choosing a plumbing service is a difficult task. You want to find the right one, but you are not sure who you can trust. And there are so many to choose from. It is a good idea to try out a new plumber with a routine maintenance call before you need emergency plumbing services. This gives you the chance to ask all the right questions calmly and see how the plumber works on a project, without the stress of a backed-up sewer line late at night.
When you have narrowed the choices down to the guy who’s standing in your kitchen, how do you know you’ve chosen well? The following tips will help you spot a plumber you should show to the door.
Check on the plumber’s licensing and insurance. You can ask about this over the phone before you even make an appointment. If the plumber, or his representative on the phone, cannot provide the master plumbing license number quickly and easily, that’s your cue to move on.
Investigate the plumber’s reputation. Ask a neighbor before starting your search or check online for customer reviews. Call the Better Business Bureau or your city to ask about any complaints on file against this company. Finally, ask the plumbing company for references from customers. If they are reluctant to provide references, call another plumber.
Make sure the plumbing business you hire is up front about all its business practices. Get a written estimate for the whole job before your plumber begins any work, along with a written guarantee. Be suspicious of any plumber who won’t provide either of these things. You have the right to written records of any work done in your home.
Confirm the payment method at the time you get the estimate. If a plumber suggests that cash or a check made out to him personally is his preferred method of payment, end the service call right then. For your own protection, you need proof of payment in case any problems develop from the work he does.
A large plumbing job, such as re-piping or installing additional fixtures, may require a permit. Check with your city’s department of building and safety before asking for estimates, and avoid any plumbers who are reluctant to comply with regulations.
Find out what the company’s plan is for emergency plumbing services. If your plumber won’t provide emergency numbers, keep looking for one who will.
Keep all of these points in mind when you are searching for the right plumbing service and you should find one that meets your needs.